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  • Can I use Tax-Free Childcare Vouchers?
    Yes! We are Ofsted registered therefore you can use Tax-free Childcare Vouchers or claim 85% of the cost back through Universal Credit. To use Universal Credit, first of all, you will need to make a booking to secure your spot and then you will receive an invoice with all the details you require to claim. Tax-Free Childcare Vouchers: We currently accept vouchers from the following providers: Care 4 - 36576238 Computer Share Vouchers - ID number 0026952560 Childcare Grant Payment Scheme - CCG6342595 Edenred - P21348300 Kiddivoucher Sodexo Fideliti - UTE001C RG Childcare - 39774370089 Caboodle Tax-Free Childcare account details: U Teach Mi Ltd St Raphael's Tech Club UB5 6NL Ofsted Reg# 2752118 Once you have paid through your provider please e-mail us with the reference to confirm your payment. We will then respond to you with a reference code to use to book your child on to tech club at https://learn.uteachmi.com/booknow.
  • How do I book?
    Please click on the "TECH CLUB" OR "BREAKFAST CLUB"button at the top right of the screen or if you are on mobile then please click on the 3 lines and then click "TECH CLUB" or "BREAKFAST CLUB". If you are booking for our holiday camps then please click on the button that says "TECH CAMP" and follow the instructions.
  • What is the service fee for?
    Our service providers impose a 2.5% service fee on ticket sales, and I want to emphasise that this fee does not contribute to U Teach Mi Ltd but is directed to the service provider to cover their operational costs. We appreciate your understanding in this matter, and if you have any further questions or concerns, please do not hesitate to reach out.
  • How do I reschedule or cancel my breakfast club or after-school club bookings?
    Please see this video on how you can reschedule or cancel your breakfast club or after school club bookings by accessing your uteachmi account.
  • Is it possible to join the Tech Club after the start date and pay a reduced price for the remaining lessons?
    Unfortunately, no. The pricing structure is fixed based on the block booking, and it remains the same regardless of when a customer joins. This policy is in place to maintain fairness and consistency for all participants. The pricing is determined by the overall value of the entire block of lessons and the resources allocated for each student. Reducing the price for late joiners would not be fair to those who committed from the start, and it would disrupt the planned curriculum.
  • Your Safeguarding Policy?
    Please see below our Safeguarding Policy
  • Data Protection Policy
    Please see below our Data Protection Policy
  • Internet Safety Policy
    Please see below our Internet Safety Policy.
  • Can I get a refund from missing lessons?
    For any missed lessons from our instructors or due to unforeseen circumstances such as the school being closed. We will then issue a store credit whereby you will receive a code to use for a discount on your next lesson. A cash refund can only be issued if the Tech Club is booked up or there is a valid reason. Our lessons operate on a block-booking basis, and we do not provide refunds for missed sessions due to illness or missed lessons by attendees. However, we offer students logins to the coding course, enabling them to work from home if they are unable to attend in person.
  • Are the lessons always different?
    Yes our lessons are always different and usually project based - guiding our students from point A to point B. We believe in an holistic approach to education and therefore ensure that what we teach can be utilised in a real world setting.
  • When do the lessons start?
    Please refer to your particular school's booking page for the exact dates that Tech Club will be running at your school.
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